Terms of Service

Last Updated: December 25, 2025

Welcome to UpTime Cupertino Concrete. By using our website or services, you agree to these Terms of Service. Please read them carefully.

1. Services

UpTime Cupertino Concrete provides professional concrete installation, repair, and related construction services in Cupertino, CA and surrounding areas. All services are subject to availability and our acceptance of your project.

We reserve the right to refuse service for any project that does not meet our standards or capabilities.

2. Quotes and Pricing

All quotes are estimates based on the information you provide. Final pricing may change if site conditions differ from what was described or if you request changes to the scope of work.

Quotes are valid for 30 days from the date provided. After this period, pricing may be adjusted to reflect current material costs and availability.

3. Payment Terms

Payment terms will be outlined in your project contract. Typically, we require a deposit before work begins and final payment upon completion. We accept cash, check, and major credit cards.

Late payments may be subject to additional fees as specified in your contract.

4. Project Timeline

We provide estimated timelines for all projects. While we make every effort to meet these timelines, delays can occur due to weather, material availability, or unforeseen site conditions.

We will keep you informed of any changes to your project schedule.

5. Your Responsibilities

You are responsible for providing accurate information about your property and ensuring access to the work site. You must also obtain any necessary permits or approvals required by your local jurisdiction.

You agree to keep children and pets away from the work area for safety reasons.

6. Warranty

We stand behind our work. Details of our warranty coverage will be included in your project contract. Our warranty covers defects in workmanship but does not cover damage caused by improper maintenance, abuse, or natural wear and tear.

Concrete naturally develops hairline cracks over time. These are normal and are not considered defects.

7. Limitation of Liability

UpTime Cupertino Concrete is not liable for any indirect, incidental, or consequential damages arising from our services. Our total liability is limited to the amount you paid for the specific service in question.

8. Cancellation Policy

If you need to cancel your project, please notify us as soon as possible. Cancellation fees may apply if materials have been ordered or work has begun.

Specific cancellation terms will be outlined in your project contract.

9. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated date. Your continued use of our services after changes are posted means you accept the new terms.

10. Contact Us

If you have questions about these Terms of Service, please contact us at: